Planning as a Service
Planning and Control Consultancy
Creation and Reorganization of Methodology, Processes and Tools of WFO (Workforce Optimization) – See more
Service Level Definition Consulting
Consultancy to define and reorganize Call Center Service Levels based on client’s patience time – See more
Specialized Planning and Control Service
Allocation of Nexus Advanced Analytics professionals specializing in the Forecasting, Scaling, Scaling and Control processes for Inbound, Outbound and Digital channels – See more