Planning as a Service

Planning and Control Consultancy

Creation and Reorganization of Methodology, Processes and Tools of WFO (Workforce Optimization) – See more

Service Level Definition Consulting

Consultancy to define and reorganize Call Center Service Levels based on client’s patience time – See more

Specialized Planning and Control Service

Allocation of Nexus Advanced Analytics professionals specializing in the Forecasting, Scaling, Scaling and Control processes for Inbound, Outbound and Digital channels – See more